Order Processing

Orders are typically processed and shipped within 2 business days of being placed. Once your order has shipped, you will receive a confirmation email with tracking information. Please note that processing time is separate from the shipping time selected at checkout.

Shipping Options

Shipping options and costs will vary based on your location, all available options will be displayed at checkout. Delivery times are estimates provided by the carrier and may vary due to weather, holidays, carrier delays, or other circumstances outside of Lakeview Findings' control.

UPS Next Day Air: Our fastest shipping option. These orders will be prioritized to be processed as soon as we can to get it to you on time. Delivery on Saturdays is not guaranteed.

UPS 2nd Day Air: A faster shipping option for time-sensitive orders.

USPS Priority Mail: A faster option than standard ground shipping. USPS Priority Mail delivery times are estimates and not guaranteed.

UPS Ground/USPS Ground: Our standard shipping option. Orders are processed within our standard processing time before being handed off to the carrier.

Route Package Protection

Lakeview Findings offers Route Package Protection at checkout for added protection against eligible issues such as loss, damage, or theft during transit. If you choose to add Route Package Protection, eligible claims can be submitted through Route. If you decline package protection, Lakeview Findings is not responsible for packages that are lost, stolen, or damaged after they have been accepted by the carrier. Once Route Package Protection has been added to an order, the protection fee cannot be removed or refunded.

Incorrect or Incomplete Shipping Addresses

Please carefully review your shipping information before placing your order. If an order is returned to Lakeview Findings because of an incorrect or incomplete address provided at checkout, the customer is responsible for any additional shipping costs required to resend the order. If you notice an address error after placing the order, please contact us as soon as possible at hello@lakeviewfindings.com. We'll do our best to update the address before the order ships.

Damaged or Missing Items

If your order arrives damaged or missing an item, please contact us at hello@lakeviewfindings.com as soon as possible. For damaged shipments, please keep the original packaging and take photos of both the packaging and the damaged products. This will help us determine the appropriate resolution.

Returns